ITS Be Ready for Online Learning
Microsoft Teams is a multimedia communication and collaboration tool available to all MSU Denver students, faculty, and staff through their Office 365 account.
1) Log in to your email/Office 365 account through the MSU Denver Student Hub.
2) Click the App Launcher button in the upper-left corner.
3) Select Teams from the drop-down to launch the app within your web browser.
Please Note: For a more robust user experience, consider downloading and installing the Teams App rather than running it in a web browser. You will receive a download prompt/button once you run the app through the web, but you can also download the app directly from Microsoft's website or the Google Play Store.
Safari Users: Teams will only run in Preview Mode in Safari, meaning some features may be missing. You may wish to download the Teams app, or use a different web browser instead.
Here are some tips and tricks on maximizing your internet bandwidth to improve your Microsoft Teams online meeting experience.
Live video data from cameras uses up the most bandwidth of any feature in a Teams meeting, so the most effective way to reduce your bandwith is to keep your camera off unless you're speaking or otherwise need to be visible. Please see the "Configuring Your Meeting Audio and Video" section below, or visit Microsoft knowledgebase, for instructions on how to enable/disable your video camera in a Teams meeting.
You can also join the meeting via phone call, which will separate the meeting's audio connection from your Teams internet connection and ensure you won't miss any meeting audio because of low bandwidth. Meetings created by faculty and staff will include a phone number and conference ID that can be found in the meeting invitation or meeting details. Please see the "Joining Meetings with a Phone" section below, or visit the Microsoft knowledgebase, for more information on the Teams call-in feature.
Beyond the options you can do within Teams, here are some general bandwidth-maximizing tips:
- Connect to your home network by ethernet cable instead of WiFi.
- Close any unnecessary browser windows or tabs.
- Close any software application not in use.
- Disconnect other devices from the network that don't need to be online at the time (e.g. smartphones, smart TVs, tablets).
Lastly, you can contact your internet service provider and ask them to evaluate and troubleshoot your internet speed. They may have other service plans that would better suit your needs, but they may also be able to find issues they can resolve at no additional cost to improve your network performance.
1) Click the Calendar icon in the left navigation menu.
2) Search for the meeting you wish to join and double-click on it to open it.
3) Once in your meeting, click Join in the upper-right corner.
4) Click Join Now to join the meeting. Note: You can configure your audio or video settings before or after joining the meeting.
1) At the Join Now screen, select Phone Audio under "Other Join Options".
2) Enter your 10-digit phone number to receive a phone call.
3) When you answer the call, you will hear "A new participant is now joining". This means you have successfully joined the meeting.
Alternately, you can call the number listed in the meeting invitation. You will need to enter the Conference ID listed, as well.
Please Note: Google Chrome supports computer audio and video for Teams meetings. If you are using a different browser, consider installing the Teams app, or you can check the next section for instructions on using a phone to join meetings with audio only.
Before a meeting begins, you can click the Device Settings menu to choose your audio input (microphone), audio output (speakers), and camera.
Once a meeting has started, you can turn your camera and microphone on and off at any time using the Video Camera and Microphone icons.
- Video Camera: Turn your video on or off
- Microphone: Mute or unmute yourself
- Share (Square with upward arrow): Share your screen
- Three Dots: Other settings and options
- Message Box: Opens the chat panel
- Teams (two people icon): View meeting participants
- Red Telephone: Hang-Up/End the meeting
1) Click the Calendar icon in the left navigation menu.
2) Click the New Meeting button in the upper-right corner.
3) Add a title to your meeting and invite attendees.
- Note: You can invite individual Channels or even entire Teams to the meeting using the "Add Channel" line.
4) Select a date and time for the meeting.
- Optional: Set up a recurring meeting by adjusting repeat settings.
5) Add additional details or an agenda to the meeting in the provided Details box.
6) Click the Save button in the upper-right to schedule the meeting and send invitations to all attendees.
1) Click the Chat button in the left navigation menu.
2) Start a new chat by clicking on the New Chat icon at the top of the list.
3) Type the email address(es) of the people you'd like to invite to the chat.
4) Compose a message in the available box and click the Send button (paper airplane icon) in the bottom-right.
1) Click the Teams icon in the left navigation menu.
2) Click the Join or create a team button at the bottom of the window.
3) Search for a team to join or click on the Create a Team button to create your own. When creating a Team, you will be prompted to name it and to invite members.
Note: If you are creating a Teams Meeting or Event, you will need to download the Teams app. This can be downloaded at https://products.office.com/en-us/microsoft-teams/download-app.
1) Click the Calendar icon.
2) In the upper-right corner, click the down arrow (v) next to "New Meeting", then select Live event.
3) On the New live event page, you can enter the title, location, date, time, and other information for your event.
4) Invite presenters by typing their email address into the Invite presenters field. The addresses of people within MSU Denver will auto-populate as you type.
- Note: If you want to include non-MSU Denver presenters in your live event, please contact the ITS Service Desk.
5) Once you've invited presenters, you can assign them a role as Producer or Presenter using the drop-down arrow next to below their name.
- Producers can manage the Q&A section of a live event, switch between content and video streams, and control other aspects of the event.
- Presenters can address Q&A in a live event or provide their personal video/screenshare stream.
6) When you have finished setting up the event and inviting presenters, click Next.
7) The next screen will let you set a few options for the live event. First are the event permissions, which will let you set the live event's audience.
- People and groups is the most restricted setting and will let you specify what people and groups can access the event.
- Org-wide is accessible to everyone within MSU Denver.
- Public is open to anyone.
8) Other meeting options on this screen are optional, but please note enabling Q&A is vital to attendee participation.
9) Once you have finished selecting all desired options, click Schedule. The Live Event will then be scheduled.
10) On the next screen, click the Get attendee link to copy the link to the Live Event. You can paste this link into an email to share it with desired attendees.
- Note: Depending on the type of event you have created, attendees may need to log in with their MSU Denver credentials when joining.
Note 2: If you are creating a Teams Meeting or Event, you will need to download the Teams app. This can be downloaded at https://products.office.com/en-us/microsoft-teams/download-app.
Starting the Event (Producers)
Once a live event has been scheduled, it can be joined from within the calendar using the Join button.
Once joined, you will see an interface like the one below. Note the available video sources at the bottom of the screen.
These sources will include Video (camera) and Content (screen share) from both you and your presenters. Note that only one Content can be accessed at any given time.
To make your event live and begin streaming, move a source to the Live event section, then press the Start button. The source in the Live event section will be what attendees see.
Note that, if the content in the Live event section is disrupted or un-shared, the event will not shut down; however, attendees will only see a blank screen until a new content stream has been moved to the Live event section.
Using the Queue (Producers)
Content sources can be moved to the Queue section at any point before or during the live event. Pressing the Send live button will move the source in the Queue to the Live Event section, replacing any source currently in that section.
Using Multiple Sources Simultaneously (Producers)
Note the buttons below the left-hand side of the Queue section.
These buttons allow you to switch between single source and dual source format for the queue. In dual source format, you can add a second content source to the Queue by clicking the Add video from below section, then clicking the desired content source below.
Pressing the Send live button will transfer the combined content sources to the live feed.
Using the Q&A Section (Presenters and Producers)
Addressing questions during a live event is essential to the audience's participation. It is recommended that a specific presenter/producer be appointed this task, leaving general production and presentation duties to other presenters/producers. Additionally, it is suggested that you set set aside time prior to the start of the event to test out the technology and understand the flow of Q&A.
If Q&A has been enabled for this live event, you should see this icon in the upper-right corner of the display.
Clicking it will open the Q&A sidebar.
Clicking the New heading will let you view and answer any new questions attendees have submitted.
Questions and answers are private by default, only viewable by the person who submitted the question and all Presenters/Publishers of the event. Questions can be made viewable to all attendees by using the Publish button. Note, if you publish the question after answering it, the answer will remain private.
Questions in the New section can also be dismissed using the Dismiss button.
Finally, you can also make public announcements to all attendees using the Make an announcement button at the bottom of the sidebar.
Concluding an Event (Producers)
When your event is complete, click the red End button.
You will be asked to verify that you want to end the event. Click End live event.
Live Event Resources (Presenters and Producers)
Once an event is concluded, post-presentation information is available for download. Depending on the settings of the event, this may include a recording of the event, a Q&A report, and an attendee engagement report. To access this report, open the event in your Teams Calendar section, and scroll to the bottom of the window.